In this guest blog, looking at the issues behind the ISP Spotlight, New Zealand's Privacy Commissioner John Edwards talks about why it is important that ISPs tell customers when their data is breached.
Losing information, communicating honestly and taking control
If you trusted someone to look after something for you, you'd expect them to tell you if they lost it, right? Personal information is no different. If your ISP loses your information, sends it to the wrong place, has it stolen by hackers or accidentally publishes it, you expect them to tell you.