2degrees

Internet Service Provider

2degrees

Do they tell you how to check your bill online?

Achieved
2degrees customers can access online billing and can also download bills as csv files.

Do they tell you how to report security vulnerabilities?

Not Achieved
2degrees does not publish information telling people how to let them know about security vulnerabilities, or bugs, in their systems.

Do they tell you if they lose your data?

Not Achieved
2degrees does not have a breach disclosure policy on their website.

Do they tell you if they use the Digital Child Exploitation Filter?

Does Not Filter
2degrees currently operates a Digital Child Exploitation Filter in its mobile operations, but not its ISP services. See the Digital Child Exploitation Filter System website.

Does your ISP support IPv6?

Achieved
Customers can purchase static IPs and these include IPv6. This text is taken from the 2degrees website: "As a 2degrees customer - you will be automatically assigned an IPv6 address as well as an IPv4 address when you connect to the internet. 2degrees supplied modems support IPv6, and will have this feature enabled by default. If you require a static IP address, you can request a static IPv4/IPv6 address by calling our 2degrees Broadband Care team on 0800 022 022, or emailing us at support@2degreesbroadband.co.nz. There is a $10/month charge for this service for residential customers."

Do they tell you how often they give law enforcement customer information?

Not Achieved
2degrees does not publish how many times government agencies asks it for information.
1st May 2016