In 2021 there were significant increases in people being very concerned or extremely concerned that the Internet is a forum for wrong or misleading information, extremist material and hate speech, and online conspiracy theories. 

Enabling young children to access inappropriate content remains the number one concern with 74% of people very concerned or extremely concerned.

Internet concerns over time: extremely / very concerned

Three-quarters of New Zealanders are worried about children accessing inappropriate material online. The other top concerns are cyber bullying, security of personal data, online crime and the Internet being used to share dangerous or discriminatory messages. There is a significant increase in being concerned about identity theft, "misinformation", the Internet being a forum for extremist material and hate speech, and online conspiracy theories this year.

Online conspiracy theories, misinformation and extremist material and hate speech were the concerns with the most significant increases for those who are both 'very' and 'extremely' concerned

Online conspiracy
Increase of
16%
Information is misleading or wrong
Increase of
10%
Extremist views / hate speech
Increase of
7%

All Internet concerns over time: Extremely concerned

Please note: zero values represent years where data was not collected for this particular category. View data in table format for more details.

The majority of people continue to think that the positives of the Internet outweigh the negatives

In total

Security and privacy

New Zealanders' concern about privacy and security continues to rise, with two thirds reporting that they have decided not to use an online service in the past year due to privacy and security concerns.

66% Of New Zealanders have decided NOT to use an online service because of security or privacy concerns in the last year.

Levels of concern over time: online security of personal data

Security precautions over time

Please note: zero values represent years where data was not collected for this particular category. View data in table format for more details.

Where New Zealanders get information about keeping safe online

Please note: zero values represent years where data was not collected for this particular category. View data in table format for more details.

2021
2020
2019

Average number of concerns per group

We have some groups who have a larger number of concerns about the Internet. These are females, older New Zealanders, Māori, Pacific Peoples and Asian.

Got dotNews?