Activity report Q4 2025–26
Tēnā tātou,
Welcome to the Quarterly report for the fourth quarter of our 2025–26 financial year. This report measures the organisation's progress in achieving the strategic plan with a focus on the annual goals and measures signed off by the Board for the financial year.
The 2025–26 annual goals are:
- Goal 1: A thriving and trusted .nz domain, actively influencing good global Internet governance.
- Goal 2: We increase the resilience of our business model in a rapidly changing environment.
- Goal 3: Centring Te Tiriti o Waitangi throughout all that we do.
- Goal 4: InternetNZ Group has a clear purpose and values that drives our long-term strategy.
- Goal 5: Community, partnership, collaboration and investment. Supporting shared community outcomes and value for an Internet that benefits all of Aotearoa.
Quarter four is a time to bring the year's work together, and our focus has been on completion and identifying work that is still underway and needs to be handed over into the 2026–27 work programme. There have been great examples of significant pieces of work completed.
The InternetNZ Group staff and Board must be acknowledged for the work completed on the 2026–31 InternetNZ Group Strategy and Te Korowai o Ipurangi Aotearoa. These core documents set the map for our operational work over the next five years. To be ready to switch from the last strategy to this one, much work was done setting up the 2026–27 annual goals and reporting dashboards in this quarter.
At the operational level, we also made significant and important progress on key pieces of work — some project work, some of the core work of managing the domain name space for New Zealand.
We created a strategy on DNS Abuse and passed this at the 13th March Board meeting as an ‘in principle’ strategy (pending .nz Rules consultation).
As part of this work, there were significant engagements with stakeholders, meetings with government and private entities, DNS experts, other ccTLDS, other regulators, and InternetNZ and Domain Name Commission (DNC) staff.
As part of our annual work programme on .nz Rules, we released Version 3.2, which came into force on 17 March 2026, and during Q4, we notified the community of the changes.
We saw continued 100% availability for the DNS, and we also saw growth in domain names under management, with 1.9% growth. The team are now deeply involved in the research and setup phases to achieve a new strategic goal of 1,000,000 domain names under management.
During Q4, our Internet Governance Lead chaired the Secretariat of a Technical Community Coalition for Multistakeholderism (TCCM) as it developed a proposal for the TCCM work programme in 2026. This step forward builds on the success of TCCM in influencing the outcome of the WSIS+20 review, where the multistakeholder models underpinning the Internet were reconfirmed.
Over 2025–26, we disbursed $1,000,000 to community initiatives, including 40% to Māori-led initiatives.
Vivien Maidaborn
Tumu Whakarae | Chief Executive
Our plan for 2025/26 includes five key strategic goals. The progress of our work is summarised below:
Goal 1
A thriving and trusted .nz domain, actively influencing good global Internet governance.
| Measures (for 2025–26) | Progress report (January–March 2026) | ||||||||||||||||||||
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100% availability DNS. 99.9% availability registry services (excluding scheduled maintenance). |
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| An InternetNZ Group operational strategy is delivered to disrupt malicious use of .nz domain names. |
In Q4, we undertook further targeted engagements to develop an operational strategy to respond to DNS abuse in .nz. This included meetings with the Chief Censor, other ccTLD peers and internal stakeholders. We created a draft strategy and presented it to the .nz Advisory Committee at its 23 February meeting. After making changes to address the Committee’s feedback, the strategy was presented to the InternetNZ Board at its 13 March 2026 meeting, where it was adopted as the in-principle strategy (pending .nz Rules consultation). |
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| .nz Rules change consultation will be designed to engage the New Zealand public, including Māori. |
Version 3.2 of the .nz Rules was approved for adoption at the end of Q3 at the 5 December 2025 Board meeting. Version 3.2 came into force on 17 March 2026, and during Q4 we notified the community of the changes. |
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| InternetNZ Group plays leadership roles in TCCM (a Technical Community Coalition for Multistakeholderism) toward defending and developing the Multistakeholder approach to the Internet. |
InternetNZ is a member of a TCCM Secretariat, which runs the coalition and drives its work. During Q4, our Internet Governance Lead chaired the Secretariat as it developed a proposal for what TCCM will focus on in 2026, engaged members for input on this proposal, including online meetings and written feedback, and organised and ran an in-person members’ meeting in the margins of ICANN85 to develop a TCCM work plan for 2026. |
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| Four Regional NetHui events will be delivered in 2025/26. |
Planning for the second NetTalks, to be located in Wellington, began in earnest in Q4. Speakers are being confirmed. |
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InternetNZ Group supports the delivery of Māori-led Internet governance event, Kauwaka te Ipurangi 2025. Facilitate Māori and rangatahi Māori participation in Internet Governance opportunities. |
The year ended with developments in the indigenous tech community toward increasing Māori involvement in Internet Governance. Te Puni Māori team continued to be in touch with people who attended Kauwaka in May 2025, and learnings and aspirations developed in that context will be further developed in 2026–27 Ka Awatea initiative was achieved and reported on during Q2 and Q3. . |
Goal 2
We increase the resilience of our business model in a rapidly changing environment.
| Measures (for 2025–26) | Progress (January–March 2026) | ||||||||||||||||||||||||||||||||||||||||||
| Complete the delivery of the 2024–26 product strategy. |
*Domains Under Management |
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Develop a new 2026+ product strategy that aligns with the 2026–2031 InternetNZ Group Strategy |
The product strategy represents a combined vision and roadmap to contribute to the four strategic focuses of the InternetNZ 2026-31 strategy. Whilst Q4 was the final quarter of our current product strategy implementation, the work to revise has been deprioritised until late Q1. This allows for three key inputs that will enable a more effective strategy.
Whilst we completed the critical work required to support our previous corporate strategy, a number of ‘secondary’ elements of the product strategy remained incomplete or unstarted. This highlights the need to complete a retrospective and re-prioritise our focus areas as we enter into the next product strategy. |
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| Develop and implement a multi-year pricing strategy. |
Our current pricing strategy was reviewed during Q4 to inform our registrar co-marketing and rebate strategy. This relates to the need to balance revenue growth with our goal under the revised InternetNZ corporate strategy to reach 1m domains under management by 2030. A paper for co-marketing and rebates has been submitted to the .nz Rules subcommittee for review on 22nd April 2026. The outcome of this will enable us to make further progress on a multi-year pricing strategy. |
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| A Monitoring and Oversight Framework is developed and implemented by DNC. | A comprehensive monitoring framework was not completed this year due to changing priorities. DNC has developed a Monitoring Plan for FY 2026–27 along with its foundational .nz Regulatory and Compliance Approach, both of which are published on DNC’s website. | ||||||||||||||||||||||||||||||||||||||||||
| Complete Business Model Assessment to support the 2026–31 InternetNZ Group Strategy. | The business model assessment has been completed. The assessment was multifaceted and was based on a review of 2026–27 growth, known commercial opportunities and forward-looking market sizing research. The outcome of these assessments has provided the InternetNZ 2026-31 Group Strategy with a range of strategic goals and a strong theme for commercial growth and focus. |
Goal 3
Centring Te Tiriti o Waitangi throughout all that we do.
| Measures (for 2025–26) | Progress (January–March 2026) |
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We develop for InternetNZ Group: A shared Te Tiriti Centring vision. |
In Q4, we completed the design and launch of Te Korowai o Ipurangi Aotearoa. Te Korowai is an accountability thread across our core documents toward enlivening Te Tiriti within our work and culture. It provides a deeper understanding of our shared vision for Te Tiriti o Waitangi within the context of Ipurangi Aotearoa. |
| Strategic Te Tiriti objectives that can be integrated into the 2026–31 Strategy. |
The new five year strategy includes guidance on how we will give effect to Te Tiriti o Waitangi. For example, key elements of our approach to giving practical effect would be to:
In this way, our five-year strategy reflects an integrated approach that continues to have specific annual initiatives directly focused on outcomes for Māori as well as other underserved communities in Aotearoa New Zealand’s Internet community. |
| Taonga resource app is developed and rolled out to InternetNZ Group. | In Q4, the .nz Taonga app was well utilised by the InternetNZ Group staff, who used it for events such as our Mihi Whakatau, and by kaimahi leading specific tasks in meetings, such as karakia or sharing a whakataukī. The pronunciation feature has been a useful tool, helping kaimahi build confidence and improve their pronunciation of kupu Māori. |
| Develop the Tumatakahuki Māori relationship model to strengthen Ipurangi Aotearoa’s approach to meaningful engagement with Māori organisations, partners, iwi, and hapū. | In Q4, Te Puni Māori has been working closely with Te Puni Raupā to implement the Māori Cultural Capability Plan. In the plan, we identified a specific objective that is focused on enabling strong relationships with Māori Stakeholders. |
Goal 4
InternetNZ Group has a clear purpose and values that drives our long term strategy.
| Measures (for 2025–26) | Progress (January–March 2026) |
| Approved 2026–31 InternetNZ Group Strategy is in place, including purpose and values. |
In Q4, we finalised the strategic plan for 2026-31, which was approved by the Board at the March 13th 2026 meeting. The Strategy itself is underpinned by the Constitution, our values framework Ngā Uara, and Te Korowai o Ipurangi Aotearoa. The strategy has been workshopped robustly, balances our core role as the steward of .nz with financial sustainability and social impact, and recognises that the value of our people is going to stand us in good stead. |
| The more than 2,500 members of InternetNZ are offered no less than six engagement opportunities across 2025/26 in core InternetNZ work. | Renewals for over 4,000 members began during this quarter. Members were invited to observe the 13 March Board meeting. A quarterly CE meeting was held in March and was well attended by members. |
| A Transitional plan for the Constitution is developed and implemented for Board and Committee processes | As the first anniversary of our new Constitution approaches in April 2026, we reflect on the alignment and updates we have made over the year across our strategy, work plans, policies, and procedures. As we approach year two of the transitional plan, areas such as convening a Board Appointment Panel and the Board size and skills assessment were completed. |
Goal 5
Community, partnership, collaboration and investment. Supporting shared community outcomes and value for an Internet that benefits all of Aotearoa.
| Measures (for 2025–26) | Progress (January–March 2026) |
| A long-term plan for the InternetNZ Community Fund is in place. | Completed. |
| Funding to Māori partners or entities is a minimum of 40% of available Community funds in 2025–26. | The target has been achieved for this financial year. More detail will be provided in the Funding end-of-year report to the Board. |
| DNC funds the cost of up to ten mediations, and cultural and accessibility support for domain name holders |
DNC funded seven mediations. No tikanga accredited provider or accessibility support was requested. |