Get in touch

There are plenty of ways to get in touch with the team at InternetNZ, and we’ve listed them below.

We always aim to make sure your message is seen by the most appropriate person, but you can help by choosing the most relevant contact from the options listed.

InternetNZ registry holidays support hours

The InternetNZ office will be closed from Thursday 24 December 2020, and reopening on Thursday 7 January 2021.

During this time we will be operating with skeleton support staff responding to urgent enquiries only.  

For urgent, service impacting issues please call +64 4 4964697

Your call will be taken by a call centre operator who will request your contact details. These will be passed on to on-call staff, who will then respond to your call on the number given to the operator. An escalation process is in place to ensure that your message is passed on. You can expect a prompt response to your call. 

Any non urgent matters please email We will respond when we return on 7 January 2021.

Our Locations

Wellington office, Level 11, 80 Boulcott Street (South entrance), Wellington 6011, New Zealand

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Auckland office, Level 7, 62 Victoria Street West, Auckland Central, Auckland 1010, New Zealand

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Mailing address, PO Box 11-881, Manners Street, Wellington 6142, New Zealand


Specific contacts

Phone number
Office: +64 4 555 0123

General inquiries

Account inquiries

Technical and general registrar support

More information can be found here.

Media inquiries
Megan Baker on 027 259 1425 or 04 495 2332 or


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