Consultations — have your say

Part of our role as the home and guardian of the .nz domain is to set the policies for its registration and use.
Our .nz Rules set out the rules and procedures for anyone owning a .nz domain name. They include:
- the roles and responsibilities of those involved in the .nz domain
- the procedures they need to follow
- how we manage any disputes about .nz domain names.
- .nz Rules review timeline
On this page, you will find information about current policy consultations regarding changes to the .nz Rules, as well as details about past consultations and reviews.
Consultations
There are no open consultations.
Past consultations and reviews
Click on the + icon to the right of each section below for more details about each consultation.
Minor amendments 2025 (closed)
2025 .nz Rules minor amendments: A few tidy-ups
We have received some feedback from various stakeholders and identified minor amendments to tidy up the .nz Rules. The changes sought include drafting clarifications to assist with understanding particular .nz Rules.
Have your say!
We are keen to hear your feedback on these proposed changes. Send your submission to dotnzreview@internetnz.net.nz before Friday, 6 June 2025. Submissions will be published on this webpage.
Get in touch by emailing dotnzreview@internetnz.net.nz if you have any questions about the proposed amendments to the .nz Rules.
What are the changes?
The changes include clarifying Definitions, changing the acronym used to refer to the Domain Name Commission (from DNCL to DNC), and also reflect recent changes made to bring in the ‘.nz Dispute Resolution Scheme’ - previously known as the ‘Dispute Resolution Service’. They are all minor and InternetNZ considers that the changes will not have an adverse impact on any stakeholders.
The table in the summary of proposed changes in v 3.2 is a summary of the amendments that we propose making.
The proposed changes are highlighted in this marked up copy of 2025 - Consultation draft of version 3.2 of .nz Rules.
Submission received
We received five submissions as at the close date 6 June 2025.
Minor amendments 2025 submissions received as at close 6 June 2025
Conflicted domain names policy consultation (closed)
Overview
Purpose:
This policy consultation sought feedback on proposed changes to the management of conflicted domain names in the .nz domain name space.
We invited feedback on any aspect of the proposal outlined in this consultation and on the specific questions that we’re particularly interested in receiving your views on.
Result of consultation:
Schedule 3 (version 2) will come into effect 1 July 2025.
Consultation details
In 2014, we opened domain name registration directly at the ‘.nz.’ level. As a result of this change, some .nz domain names became conflicted. For example:
jobloggs.net.nz is registered to one registrant
jobloggs.co.nz to another registrant
jobloggs.nz then became a conflicted domain name and we gave both registrants the right to register a preference to register the new shorter version of the domain name.
More than 15,000 parties were initially involved in a ‘conflict’ regarding a .nz domain name. Involved parties were required to lodge their interest in a conflicted names database by October 2017.
Over time, the number of conflicted domain names has decreased to around 1,300.
This decrease is due to:
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A preference for the shorter domain name wasn’t registered by 2017
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Parties have agreed on who should have it (and actioned a resolution through the preference database)
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A party in the conflict set has not renewed its domain name, leaving only one person in the set. When there is only one ‘claimant’ left, that person has two months to register the shorter domain name, or it will be released for general registration.
In 2020, we commissioned an independent review of the .nz Rules. The .nz Advisory Review Panel was formed, and they sought the community’s views in an Options Paper, which included questions about the future management of conflicted domain names. The Panel noted that almost all submitters were in support of bringing the conflicted names process to an end and in their recommendations report they recommended ending the process and releasing the domain names.
In early 2024, we commenced a review and sent a survey to all affected parties to get their views on the process and change options. We also held two webinars with affected Government agencies; and a meeting with an affected iwi representative. A report of the Conflicted Domain Names Policy Review Survey results has been published.
Proposed approach
Our proposed approach is that, after a notified final period of resolution, there will be general release to the market of the conflicted domain names with two exceptions.
A number of options were considered, and, on balance, this approach was favoured as the most appropriate. The InternetNZ Council has reviewed and approved it for consultation.
Proposed Schedule 4 of the .nz Rules — Transitional provisions ending Conflicted Names Process
The exceptions
The exceptions from general release are for conflicted domain names which are determined by an expert panel as inappropriate for general release due to security concerns or whose general release is determined as inconsistent with the .nz Principle ‘.nz should support te reo Māori me ōna tikanga and participation in .nz by Māori’. *
The reason for this approach is that it takes into account:
- The interests of affected parties;
- Potential for harm to the community;
- Being consistent with the .nz Rules principles including that .nz should be open and accessible;
- Involves right-sized investment of resources to bring this process to a conclusion.
Our proposed approach to end the conflicted domain name process will be implemented by creating Schedule 4 to the .nz Rules.
*This Principle received support from the wider Internet community during the independent panel’s consultation process in 2020 and was adopted by the InternetNZ Council. There is a statement attached to this Principle - ‘Note: this draft principle is to be discussed and will form part of the Māori engagement plan.’ No objections from Māori to the phrasing of this Principle have been received.
Detailed reasons
We have a duty to manage .nz in service of the local Internet community. Factors in support of the proposed approach are:
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Consistency with the policy of first come, first served, which in the .nz context means that the starting point is that anyone can register a domain name in any of the spaces so long as it is not already registered.
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Release supports the .nz Principle of openness and accessibility and will free up a number of domain names for registration.
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Continuing to offer the resolution process utilises resources that could be used to better effect, for example, doing more to manage DNS abuse.
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Resolutions are becoming more and more rare with only around five conflicted names now resolving per month. It’s likely that sets in which all parties are motivated to resolve have now reached agreement, and we will only see resolutions by cancellation in the future.
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Clarity of an end process may provide the incentive needed for other parties to resolve and will end the ‘nuisance’ factor for those who prefer to see this settled one way or the other.
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Regarding security concerns:
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There are many thousands of the same or similar domain name strings at many 3rd levels and at the second level already. By definition, a conflicted domain name was the exact same string of a domain name held by, at least, two different domain name holders.
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Many people didn’t take up the option to register their equivalent shorter domain name and yet the shorter equivalent domain names don’t appear disproportionately in current complaints to the Domain Name Commission.
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InternetNZ’s view is that the potential for harm (arising from domain name confusion) as a result of releasing these domains is not significant. The surveyed parties’ concerns raised about potential for confusion seem most likely to result in experiencing inconvenience rather than harm. For example, one likely result of mis-typing an email address is a bounce back and if wrong details are typed into an address bar (the 2nd level domain and not the 3rd) in most instances you would just arrive at the wrong destination. Unless an impersonation scam is operating there, there should be no significant harm caused. The Domain Name Commission has processes that should respond to most problems encountered.
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Security exception
Some domain names within the conflict sets are associated with very famous technology brands and high-traffic public-facing government websites. Our view is that some of the domain names carry potential risks of harm due to impersonation. However, without knowing more about the use of the domain names and hearing from those with the most knowledge of that, it is not possible to assess the true risk.
Whilst the Domain Name Commission’s processes work well in most cases to respond to harm, they can take time to resolve issues. For this reason we consider that the risk linked to these small number of domain names may be significant. An exception allocating these domain names under a determination process seems to have merit. The details of that process are set out in Process A of the Proposed Schedule 4 of the .nz Rules. The determination process only applies to the conflicted domain names remaining after the final resolution period is over.
Support Te Reo exception
In addition, release to the open market of domain names that include iwi names or Māori kupu / words of special significance might be considered a breach of the .nz Principle to support ‘te reo Māori me ōna tikanga’, or may offend against the .nz Principle of being responsive to .nz’s diverse environment.
For this reason InternetNZ considers that a process should be designed to ensure that these names can be managed consistently with tikanga. This might involve blocking them, or allocating them to a party in the conflict set or some other party. The details of that Process are set out in Process B of the Proposed Schedule 4 of the .nz Rules. The determination process only applies to the conflicted domain names remaining after the final resolution period is over.
Experts and determination fee
Making determinations on exception applications requires a high level of expertise and InternetNZ will need to appoint independent experts to undertake the role.
Where a party in the conflict set applies for determination a fee of $1,000 per application is proposed which will be used to offset the expenses of the panels. The panels will be made up of three expert members and the panels will also undertake a review of the final conflicted names list to self-identify any domain names for exception treatment if no application is made.
Timeline
Consultation opened: 30 October 2024
Consultation closed: 27 November 2024
If the approach remains unchanged following the consultation feedback, our proposed timeline is: |
14 February 2025: InternetNZ Council meeting where the final decision, in light of submissions is taken. |
3 June 2025: Final resolution date — this must be at least 4 months from when the Council notifies the affected parties of its decision. On the final resolution date, the opportunity for parties to reach a resolution through agreement or by changing their preference will end.* On the final resolution date, the ability for resolution by anyone being the last man standing also ends. |
5 August 2025: People who have resolved their conflict prior to 3 June 2025 must register the shorter domain name by 5 August 2025.** From 5 August 2025 the final list of conflicted names is crystallised and not subject to further change, other than if determination on a particular name is sought. |
5 August to 30 September 2025: A process for applying for determination is open under an exceptions to release process. The proposed application fee is $1,000 per conflicted domain name. |
After 30 September 2025: Domain names where determination on a name is not sought, can be released by the Registry. As determinations are made, the relevant domain names will be released, blocked or allocated according to the outcome. |
*This includes resolutions that result from an agreement between the parties, or last person standing resolutions (this is where only one domain name is left in the contest because the others have been deleted from the zone (lapsed registrations).
**If the person does not register by 5 August the name reverses back into the unresolved list.
Consultation questions
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Do you agree that the recommended approach is consistent with the .nz Rules principles. If not, please explain.
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What are your views on the key steps to end the conflicted names process and the timeframes to complete them?
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Do you think the exception to general release for security reasons is reasonable? If not, please explain.
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Do you think the exception to general release where it is inconsistent with the .nz Principle ‘.nz should support te reo Māori me ōna tikanga and participation in .nz by Māori’ is reasonable? If not, please explain.
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What are your views on the level of the proposed determination fee being set at $1,000?
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Please provide any general comments on the approach.
How to make a submission
Please use this Google form to submit your feedback (no longer linked as consultation is closed).
The information provided in submissions will be used to inform InternetNZ’s final decision on changes to the Conflicted Domain Names Process. InternetNZ may contact you directly to clarify anything in your submission.
Submissions received
Conflicted Names Policy Consultation Submissions received as at 9 December 2024.
Minor amendments 2024 (closed)
Overview
Purpose: .nz Rules — A few tidy-ups and changes to Domain Name Commission enforcement powers
Result of consultation:
Amendments were agreed to at the 16 August 2024 Council meeting.
Version 3 of the .nz Rules came into effect on 1 November 2024.
Consultation details
There was a consultation on minor amendments that closed on 10 June 2024. The changes that were consulted on are highlighted in these draft rules, summarised here.
Submissions received:
We have received feedback from various stakeholders and identified minor amendments to the .nz Rules. The changes were approved by the InternetNZ Council in August 2024.
Minor amendments 2023 (closed)
Overview
Purpose: Since publishing the .nz Rules (1 November 2022), we received some feedback from various stakeholders and identified minor amendments to tidy up the .nz Rules.
Result of consultation:
Version 2 of the .nz Rules. came into effect on 31 March 2023.
Consultation details
A number of amendments need to be made to various Operational and Procedures and Requirements sections of the .nz Rules, including changes to clause references or to drafting errors to clarify the current .nz Rules.
The table below provides details of the amendments that are to be made:
Section | Clause | Amendment |
Interpretation | 1 - “Authorisation Agreement” | Outdated link - link to Authorisation Agreement updated |
Interpretation | 1 - “Billing Business Rules” | Definition deleted - term no longer applicable as billing business rules are provided in the Connection Agreement |
Interpretation | 1 - “Compliance Lock” | Updated reference - clause “12” to “12.2.17” |
Interpretation | 1 - “Connection Agreement” | Outdated link - link to .nz Connection Agreement updated |
Interpretation | 1 - “DNS Operator” | Updated reference - clause “2.2.9” to “2.2.10” |
Interpretation | 1 - “Registration Grace Period” | Updated reference - clause “7.3” to “7.3.3” |
Interpretation | 1 - “Renewal Grace Period” | Updated reference - clause “7.3” to “7.3.4” |
Operational Rules | 2.2.4(b) | Updated reference - clause “2.3” to “ 2.3.5” |
Operational Rules | 4.2.3 | Updated to align with current practice - 4.2.3(a) has been deleted as there is no requirement that the new Registrar must notify the existing Registrar in regards to a transfer |
Procedures and Requirements | 4.3.1 | Updated to align with current practice - no notification requirement as per above, so 4.3.1(a) & (b) have been updated to reflect the Domain Name Holders responsibility to provide the authorisation code to the new Registrar and the new Registrars responsibility to provide the authorisation code to InternetNZ |
Procedures and Requirements | 4.3.4 | Updated to align with current practice - DNCL can generate a new authorisation code and provide it to the Domain Name Holder |
Operational Rules | 6.2.7(c) | Updated reference - clause “6.3” to “6.3.2” |
Operational Rules | 6.2.8 | Updated reference - clause “6.3” to “6.3.1” |
Operational Rules | 6.2.8(b) | Updated reference - clause “6.3” to “6.3.2” |
Operational Rules | 6.2.9(a) | Updated reference - clause “6.3” to “6.3.2” |
Operational Rules | 6.2.10 | Updated reference - clause “6.3” to “6.3.2” |
Procedures and Requirements | 7.3.1 | Updated clause to reflect correct fee as previously determined - $18.00 (excl GST) per year instead of $1.50 per month |
Procedures and Requirements | 7.3.2 | Updated to correct term - “Billing Business Rules” to “Connection Agreement” as that is where details about the invoicing sits now |
Procedures and Requirements | 7.3.4 | Updated to align with current practice - Renewal Grace Period doesn’t apply when the term of the .nz domain name has been extended as part of a transfer from one Registrar to another |
Procedures and Requirements | 7.3.5 | Deletion - “during which” as an incomplete sentence |
Procedures and Requirements | 8.3.2(e) | Addition - completed the sentence by including “the Privacy Act 2020” |
Operational Rules | 9.2.4 | Updated reference - clause “9.3” to “9.3.2” |
Operational Rules | 10.2.24 | Addition to align with current practice - clause 10.2.24 has been added to confirm DNCL publishes an annual transparency report |
Operational Rules | 10.2.26 | Updated reference - clause “10.3” to “10.3.9” |
Operational Rules | 10.2.31 | Updated reference - clause “10.3” to clauses “10.3.10 to 10.3.11” |
Operational Rules | 10.2.34 | Updated reference - clause “10.2.30” to “10.2.32” |
Operational Rules | 12.2.3 | Updated reference - clause “12.2.7” to “12.2.8” |
Operational Rules | 12.2.6 | Updated reference - clause “12.2.15” to “12.2.16” |
Operational Rules | 12.2.15 | Updated reference - clause “2.2.2” to “2.2.3” |
Operational Rules | 12.2.18 | Updated reference - clause “12.2” to clauses “12.2.8 and 12.2.16” |
Operational Rules | 12.2.19 | Updated reference - clause “12.2.15” to “12.2.16” |
Operational Rules | 12.2.24 | Updated reference - clause “12.2.21(d)” to “12.2.22(d)” |
Operational Rules | 12.2.25 | Replace and updated - word “notify” with “take” and clause “12.2.21(d)” to “12.2.22(d)” |
Operational Rules | 12.2.26(b) | Updated reference - clause “12.2.21” to “12.2.22” |
Operational Rules | 12.2.26(c) | Updated reference - clauses “12.2.22(a) and (b)” to “12.2.23(a) and (b)” |
Operational Rules | 12.2.27 | Updated reference - clause “12.2.25(d)” to “12.2.26(d)” |
Procedures and Requirements | 12.3.1 | Updated reference - clause “12.2.21” to “12.2.22” |
Change requests from members of the public
Request to do more about scams by:
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Bringing in a geographical restriction for .nz.
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Eliminating lookalike domain names.
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Acting to eliminate fake web shops.