Activity report Q4 2022-23

Kia ora,
The purpose of this report is to summarise our delivery to our strategies and plans, and highlight the key metrics that matter to the
ongoing health of our organisation. Further reporting of our year will be documented in our Annual Report as well as this year in our Services Performance reporting, both will be available in June/July
Our objectives for Q4 of 2022/23 were:
- Identifying with Te Komiti Whakauru Māori the approach to constitutional change through codesign processes with Māori. We have made clear progress with this work, identifying and developing Mana Whakahaere and focussing on a first Hui Kokiri in Rotorua on the 2nd June.
- Completing the Role Sizing project so InternetNZ Group can use strong data points in setting salary range for each role.
- Te Kahui Tumu hosted the first Wānanga Kokiri, bringing all staff to Horouta Marae and spending time on strategic goals, our Mana Mahi Tahi goal in particular -shifting to Agile, Te Tiriti centred, Self Managing work processes.
- Reopening the Auckland Office
- Turning our attention to international context and re-engaging in international fora
- Developing the 2023/24 Tumu Whakarae KPI’s
- Removing our Servers from Avalon and setting them up in a new site without loss of data or time.
- To run the recruitment for the Domain Name Commissioner for DNCL
- To agree with Council the approach to strategic goals for the 2023/24 year
- To agree with Council the approach to the NZ Internet Community
We have made substantial progress across all of the significant commitments of our 2022/23 Annual Plan. Q4 represents a particularly significant moment in the change and evolution of InternetNZ, as we shift our focus from strong internal priorities to more international. Regional and external national priorities.
Vivien Maidaborn, Tumu Whakarae | Chief Executive
Rei kura: treasured teeth - The focus of our action and mahi
Our plan for the year includes six key strategic commitments. The status of our work is summarised as one of three states:
Status | Description |
On track | This work is tracking according to our plans and expectations. |
Within tolerance | This work has deviated from our plans and remedial action is underway. |
Out of tolerance | This work has deviated from our plans and remediation is not known or unsuccessful. |
Our strategic goal: .nz is a good product
Goal | Notes | Status |
Complete the replacement of the .nz registry | Since the new registry system went live successfully on 1 November 2022, we are addressing less critical project items. In particular, items pertaining to the data warehouse and our internal reporting. Progress remains steady. | On track |
.nz policy that continues to manage harm through .nz domain names | We are currently in the research phase of our online harm work for the policy recommendations. This research is reviewing a diverse number of other TLDs looking at how they do, or do not, address online harm. Since entering this phase of our work, our external researcher has provided their first update, with the final results due in July. |
On track |
Our strategic goal: we are a Te Tiriti o Waitangi-centric organisation
Goal | Notes | Status |
Deepen relationships with Māori through engagements and partnerships | The refreshed partnership agreement with Waka Ama NZ is underway with planned engagements and work developments to achieve the work streams identified. This refresh partnership will see the achievements of an InternetNZ support to building a digital strategy for Waka Ama NZ and a Māori membership recruitment for INZ. Beginning discussions with Te Matarau toward partnering with them on a shared work programme. | On track |
Build an environment where Te Ao Māori is treasured and embraced | Council has completed groundbreaking Te Tiriti o Waitangi training sessions with Dr Kathie Irwin and Hone Hurihanganui. The primary focus of these sessions were to build Council understanding of Te Tiriti and how we centre Te Tiriti into our work. Further to the sessions, was exploring the application of the Māori worldview in the governance space. Staff are continuing their learning with Kāpuhipuhi where they will explore Tikanga and how it relates in a mainstream environment. |
On track |
Our strategic goal: responses to harms
Goal | Notes | Status |
Convene and advocate for systemic responses to the challenge of mis- and dis-information in Aotearoa. | We continued to develop an Internet That Benefits strategy and priorities while supporting responses to mis and dis information including through funding our partner Tohatoha, providing input to government on a multi stakeholder approach, and raising public awareness through various communications opportunities. | On track |
Our strategic goal: digital equity and inclusion
Goal | Notes | Status |
Working within the Digital Equity Coalition Aotearoa (DECA) framework towards digital equity | We continue to work with and through DECA to support and strengthen their operating ability. DECA is now to become a separate entity during 2023, and we have supported their Stewardship Group, and as funders, to review their governance and operational structures in order to keep community at the heart of their mahi. DECA’s constellations of work continue to shine a spotlight on the digital equity issues that persist in Aotearoa. The grant round in Nov Dec also raised InternetNZ awareness of the communities who are seeking grants in many cases focussed on resolving digital equity issues in their local communities. | On track |
Highlights of the quarter

InternetNZ in the media
We appeared in 53 different articles/bulletins for the quarter. This number includes the syndications (e.g. when something is published in Stuff and also syndicated into the Waikato Times print edition). The articles were made up of 39 stories. Most of these stories (27 of 39) were surrounding the release of our internet insights research. Radio New Zealand and the New Zealand Herald were the most common outlets followed by Today FM (which has now shut down).
Q4 media highlights
- Our CEO talks to Waatea News about the research and how marae need back-up Internet infrastructure.
- Pacific Media Network talks about Pacific Peoples’ concerns around harmful online content for children.
- RNZ writes about the huge number of New Zealanders who would move elsewhere to work remotely if they could.
- Stuff writes about Pacific Peoples and women being much more concerned about some aspects of the Internet.
Rei ora: teeth of vitality — The foundations on which we stand
.nz metrics and commentary
Total .nz domains
The chart above shows the total number of .nz domain registrations from Q1 2021 through to Q4 2022. The total number of domains each quarter from Q1 2021 - Q2 2022 is as follows: 724,808; 733,200; 738,309; 741,157; 740,720; 750,368; 752,890; 757,114 (respectively).
Creates
The chart above shows the total number of .nz domains created from Q1 2021 through to Q4 2022. The total number of .nz domains created each quarter from Q1 2021 - Q2 2022 is as follows: 29,333; 32,693; 25,623; 25,567; 28,511; 35,822; 23,300; 23,599 (respectively). The chart also shows the quarterly change. The percentage of quarterly change each quarter from Q1 2021 - Q4 2022 is as follows: 7.98%; 11.45%; -21.63%; -0.22%; 11.51%; 25.64%; -34.96%; 1.28% (respectively).
Renews and cancels
The chart above shows the total number of .nz domain renewals, cancels and renewal ratio (against cancels) from Q1 2021 through to Q4 2022. The total number of renews each quarter from Q1 2021 - Q4 2022 is as follows: 205,220; 227,784; 203,265; 230,878; 244,192; 249,138; 182,565; 151,710 (respectively). The total number of cancels each quarter from Q1 2021 - Q4 2022 is as follows: -32,582; -28,418; -24,051; -30,600; -37,370; -33,892; -26,660; -25,623 (respectively). The renewal ratio (against cancels) for each quarter from Q1 2021 - Q4 2022 is as follows: 86.30%; 88.91%; 89.42%; 88.30%; 86.73%; 88.03%; 87.26%; 85.55% (respectively).
Membership metrics
31 March 2022 | 30 June 2022 | 30 September 2022 | 31 December 2022 | 31 March 2023 | |
Fellows | 29 | 29 | 32 | 32 | 32 |
Individual | 348 | 289 | 306 | 311 | 336 |
Individual plus | 13 | 11 | 11 | 11 | 11 |
Small organisation | 19 | 17 | 19 | 20 | 21 |
Large organisation | 2 | 1 | 2 | 2 | 2 |
Total membership | 411 | 346 | 370 | 376 | 402 |
People metrics and commentary

FTE permanent employees
At the end of Q4, we had 34.5 FTE permanent employees. This number is up 0.8 from the prior quarter.
Arrivals and departures
We welcomed two members to our whanau: Kaiwhakahaere ā Hapori | Community Engagement Manager and Kaitohutohu ā Hapori | Community Advisor. We farewelled our Security Engineer.

Health, safety and wellbeing
The focus for the HSW committee has been on physical safety — setting up the Auckland office, physical safety in the
Wellington office.
Highlights
There have been two major focuses for the team in this quarter:
- Wānanga Kokiri bringing the InternetNZ Group together
- Completing the role sizing project for all roles within the InternetNZ Group
Partnership metrics and commentary
For the $1mil of community funding at 31 March 2023, $800k has been invested into strategic partnerships or projects with the following organisations:
- 20/20 Trust
- AUT, World Internet Project
- Digital Future Aotearoa
- FigureNZ
- Tohatoha - including additional bridging funding as requested
- Digital Equity Coalition Aotearoa, DECA (co-funded with Spark Foundation and Todd Foundation)
- Brainbox Ltd (co-funded with Borrin Foundation)
- NZ Red Cross, Awhi Matihiko Red Cross Settlement (co-funded with Spark Foundation)
- TUANZ - new funding in March to support their events work
Both on-demand grants rounds were fully distributed during Q4:
- $85k pool for grants up to $10k - to support diverse voices to contribute, influence and champion different perspectives on key
Internet issues. As of 31 March, $87,860 of funding was approved for 12 successful applications. - $230k pool for grants up to $10k - to support community initiatives that will work towards digital equity and a safer, more positive Internet to benefit all of Aotearoa. Applications were assessed on a rolling basis, and with kaimahi working to support applicants throughout the process with advice, ghost-writing support and draft review as needed. As of 31 March, $246K of funding was approved for 25 successful applications. https://internetnz.nz/news-and-articles/new-grant-open/
Q3 has seen the final engagement phase of our research into an Internet that benefits people. We have entered the data analysis and consolidation phase as we move towards publication of the final report. https://internetnz.nz/an-internet-that-benefits-people/